Terms of service

Welcome to POLAR OFFICE.

These Terms of Service ("Terms") govern your use of our website, products, and services (the "Services"). By accessing or using our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree, please do not use our Services.


1. ACCESS & USE

You agree to provide accurate, current, and complete information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account and all activities under your account.


2. PRODUCTS

We aim to present products as accurately as possible. However, colors, textures, and details may vary depending on your device or viewing conditions. Fit, feel, and individual experiences may also differ. Product availability, descriptions, and specifications may change without notice. We reserve the right to discontinue any product at any time.


3. ORDERS

All orders are subject to acceptance.
Once an order is placed, it may not be possible to cancel or modify it due to processing timelines. If an order cannot be fulfilled, we will notify you and issue a refund if applicable.


4. PRICING & PAYMENT

All prices are subject to change without notice.
Shipping fees and applicable taxes are calculated at checkout.
You agree to provide valid payment information and authorize us to charge the total amount at checkout.


5. SHIPPING & DELIVERY

Orders ship from South Korea via FedEx Priority, Sagawa Express, or Hanjin.
Processing time is typically 1–2 business days.
Delivery times are estimates and may vary depending on carrier and customs conditions.


6. RETURNS & EXCHANGES

Returns and store credit requests are handled in accordance with our Refund Policy [LINK].
Items must be unworn, unused, and returned in original condition with tags and packaging. Certain items may not be eligible for return, as outlined in our Refund Policy.


7. INTELLECTUAL PROPERTY

All content on this site — including images, text, design, and branding — is the property of POLAR OFFICE or its licensors. You may not reproduce, distribute, or use any content without prior written permission.


8. THIRD-PARTY SERVICES

Our Services may include tools or links provided by third parties. We are not responsible for the content or policies of third-party services.


9. SHOPIFY

Our store is powered by Shopify. Payment processing and certain services may be provided by Shopify and its partners.


10. PRIVACY

Your use of our Services is also governed by our Privacy Policy [LINK]. Certain data may be processed by Shopify and related partners to provide and improve our Services.


11. FEEDBACK

Any feedback or suggestions you provide may be used by us without restriction or compensation.


12. ERRORS

We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been placed.


13. PROHIBITED USE

You agree not to use the Services for any unlawful or harmful purpose, including:

  • Violating laws or regulations 

  • Infringing intellectual property 

  • Disrupting or interfering with the Services 


14. DISCLAIMER

All Services and products are provided "as is" and "as available." We do not guarantee uninterrupted, secure, or error-free operation of the Services.


15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, POLAR OFFICE is not liable for indirect, incidental, or consequential damages arising from your use of our Services or products.


16. INDEMNIFICATION

You agree to indemnify and hold harmless POLAR OFFICE and its partners from any claims arising from your use of the Services or violation of these Terms.


17. GOVERNING LAW

These Terms are governed by the laws of the State of Delaware, United States.


18. CHANGES

We may update these Terms at any time. Continued use of the Services constitutes acceptance of those changes.


19. CONTACT

POLAR OFFICE (ACCNT LLC)
info@polaroffice.com
1007 Orange Street, 4th Floor, Wilmington, DE 19801
United States