Last updated: May 2026

POLAR OFFICE (“we”, “us”, or “our”) operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, create an account, make a purchase, or otherwise interact with us. By using our Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

We collect personal information depending on how you interact with our Services.

Information you provide directly:

• Name 

• Email address 

• Phone number 

• Shipping and billing address 

• Payment details (processed securely via third-party providers) 

• Account information (if you create an account)

• Customer support inquiries 

Information collected automatically:

• IP address 

• Browser and device information 

• Usage behavior (pages visited, products viewed, cart activity) 

Transaction information:

• Orders, purchases, returns, and exchanges 

2. How We Use Your Information

We use your personal information to operate and improve our Services:

Order fulfillment

• Process payments 

• Ship products 

• Handle returns and exchanges 

Account management

• Create and maintain your account 

• Provide order history and tracking 

Customer communication

• Respond to inquiries 

• Send order confirmations and updates 

Marketing

• Send email communications (if subscribed) 

• Provide product and service updates

Advertising and analytics

• Improve our Services 

• Show relevant ads through platforms such as Meta and Google 

3. Marketing & Advertising

We may use your information for marketing purposes, including:

• Email marketing (via platforms such as Klaviyo) 

• Personalized or interest-based advertising (Meta, Google) 

You can opt out of marketing emails at any time using the unsubscribe link included in our emails.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable core site functionality 

• Analyze site usage 

• Support marketing and advertising efforts 

You can manage cookies through your browser settings.

5. How We Share Your Information

We may share your information with trusted third parties to operate our business:

• Shopify (hosting and checkout infrastructure) 

• Payment processors (secure payment handling) 

• Shipping carriers (order delivery) 

• Marketing platforms (e.g. Klaviyo, Meta, Google) 

• Analytics providers (e.g. Google Analytics) 

We only share information necessary to perform these services.
Return and exchange processing partners may also receive limited information where required to complete your request.

6. International Data Transfers

Your information may be processed outside your country of residence, including in the United States and other jurisdictions.
Where required, we rely on appropriate safeguards such as standard contractual clauses.

7. Data Retention

We retain your information only as long as necessary to:

• Provide our Services 

• Comply with legal obligations 

• Resolve disputes 

8. Your Rights

Depending on your location (including EU/UK), you may have the right to:

• Access your personal information 

• Request correction 

• Request deletion 

• Request data portability 

• Object to or restrict certain processing 

To exercise these rights, please contact us at the email below.

9. Children’s Privacy

Our Services are not intended for children.
We do not knowingly collect personal information from children.

10. Security

We implement reasonable safeguards to protect your information.
However, no system is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

12. Contact

For any questions regarding this Privacy Policy or your personal data:

Email: info@polaroffice.com
Address:
1007 Orange Street, 4th Floor
Wilmington, DE 19801
United States